Chargebacks Made Simple: Protect Revenue and Run Your Studio Smoothly

As boutique fitness brands grow, so do the demands of running multiple locations: more members, more classes, and more transactions—naturally bring more instances of fraud and chargebacks.  

As your studio grows, you need a strong system built to scale and support financial stability. 

For franchise and multi-location brands running high-volume recurring payments, protecting revenue isn’t optional. It requires operational discipline as payments and chargebacks increase. 

Some disputes happen when members forget their membership auto-renews or miss a class and dispute the fee. Studios also face “friendly fraud,” when a real member disputes a valid charge because they forgot about a purchase or didn’t realize someone else used their card.  

No matter the reason, every dispute affects revenue and requires a fast, structured response. For multi-location brands, managing chargebacks isn’t just an admin task—it’s part of building financial discipline and operational control across every location. 

Until now, managing a dispute often meant digging through transaction records, juggling spreadsheets, and operating with little visibility into status, making it easy to miss deadlines.  

That’s why we built Chargeback Manager.  

Revenue Protection with Clarity and Control 

Chargeback Manager gives studios full visibility and ownership of chargebacks specific to their locations. Instead of juggling spreadsheets or tracking down transaction details, your studio can see dispute type, amount, currency, and status in one centralized view—all within Mariana Tek. Each dispute includes the relevant transaction context and built-in guidance, so your team knows exactly what to do and can move straight to submitting evidence with confidence and speed.  

No bouncing between tools. No guessing the status. Just clarity, control, and confidence. 

With Chargeback Manager, studios can: 

Respond To Disputes Faster

Between managing check-ins and running back-to-back classes, your studio moves fast, and responding to chargebacks should be just as efficient. 

In the past, handling even one dispute could take up to an hour—manually locating transaction details, gathering the right documents, and racing against bank deadlines. 

Chargeback Manager centralizes dispute details, timelines, and required documentation, providing built-in guidance so your studio can upload the necessary evidence, respond quickly, and recover revenue with confidence. 

Whether you’re addressing true fraud or “friendly fraud,” your studio can handle chargebacks in just a few clicks, minimizing losses and freeing time to focus on growing your community.  

A Chargeback System Built for Sophisticated Studio Operations

Running a studio isn’t just about filling classes. It’s about building strong operations that scale. 

Chargebacks may be part of growth, but lost revenue and scattered workflows don’t have to be. Chargeback Manager gives studios the structure, visibility, and ownership they need to protect revenue and support multi-location growth— so your team can operate with consistency and financial control across every location.